Terms and conditions of use

Last Updated: January 2, 2025

Welcome to the BruxWell website. By accessing our platform and using our services, you agree to these Terms and Conditions of Use (TCU). Please read them carefully before placing an order.

1. Acceptance of Terms

By browsing our website or placing an order, you acknowledge that you have read, understood, and accepted our TCU. If you do not agree with any of the provisions, please do not use our services.

2. Services Offered

BruxWell specializes in creating personalized gifts. All our products are custom-made based on the specifications provided by our clients.

3. Orders and Payments

All orders are final after validation and full payment.

You are responsible for verifying the information entered (texts, images, dimensions) before confirming the order.

Payments made on our website are secure.

4. Personalization and Intellectual Property

You declare that you have all the necessary rights to use the content provided (texts, images, logos, etc.) for personalization.

BruxWell reserves the right to refuse any content that is illegal, offensive, or not aligned with our values.

Designs created by BruxWell remain the property of the company and may be used for promotional purposes unless you explicitly object.

5. Delivery

Estimated delivery times are indicated when placing the order. However, BruxWell cannot be held responsible for delays caused by carriers or unforeseen circumstances.

Ensure that the delivery address provided is accurate and complete. Any errors may result in additional charges.

6. Return and Refund Policy

No refunds are granted for personalized products.

In the event of a damaged or defective product, please refer to our Return and Refund Policy.

7. Responsibilities

BruxWell cannot be held responsible for the misuse or improper use of the products sold.

You acknowledge that the colors and appearance of the products may vary slightly due to screen limitations or materials used.

8. Changes to the TCU

BruxWell reserves the right to modify these TCU at any time. Changes will take effect as soon as they are published on the website. We recommend checking this page regularly.

9. Personal Data

For more information about the collection and use of your personal data, please refer to our Privacy Policy.

10. Governing Law and Jurisdiction

These TCU are governed by French law. In the event of a dispute, the competent courts will be those of BruxWell’s registered office, unless otherwise provided by law.

11. Contact

For any questions or inquiries, you can contact us at:
BruxWell
contact@bruxwell.be

Thank you for choosing BruxWell for your personalized gifts!